The Inland Revenue Board of Malaysia (HASiL) hereby informs that starting from March 4, 2024, applications for the cancellation of travel bans can be made online through the “e-Travel Ban” service accessible via the MyTax Portal (https://mytax.hasil.gov.my/) or the official HASiL portal (https://www.hasil.gov.my/ > MyTax > ezHasil Services > e-Travel Ban).
Applications for the cancellation of travel bans are only allowed for applicants who meet the following criteria:
- The travel ban involves Malaysian citizens
- The travel ban imposed under the Income Tax Act 1967
- Except for travel bans imposed on company directors
- Making full payment of the outstanding tax amount
For the purpose of making full payment of the outstanding tax amount, applicants are encouraged to use the ByrHASiL service (https://byrhasil.hasil.gov.my/HITS_EP/) or selected internet banking services using the travel ban reference number. Eligible applications will be processed within five (5) days, and the application status will be notified via email or notification on the MyTax taxpayer mailbox.
Applications for the cancellation of travel bans can also be made through existing procedures and channels, such as contacting nearby HASiL offices or the HASiL Contact Centre at 03-8911 1000.
Further information regarding the e-Travel Ban service can be referred to the Frequently Asked Questions section on the Official HASiL Portal.
For any inquiries or feedback, please contact us through:
a) HASiL Contact Centre (HCC) at 03-8911 1000 / 603-8911 1000 (International);
b) HASiL Live Chat; or
c) Feedback Form on the Official HASiL Portal at the following link: https://maklumbalaspelanggan.hasil.gov.my/Public/